Privacy Policy

§1 Information concerning the collection of personal data

(1) Information about the collection of personal data when using our website is provided below. Personal data are all data which can be related to you personally, such as your name, address, email addresses and user behaviour.

(2) The controller pursuant to Art. 4 (7) of the EU General Data Protection Regulation (GDPR) is Kleinfeld Labortechnik GmbH, Everloher Str. 2, 30989 Gehrden / Germany, info@kleinfeld-labor.com (see our Legal Notice). You can contact our data protection officer at datenschutz@kleinfeld-labor.com or our postal address with the addition “Data Protection Officer”.

(3) When you contact us by email or via a contact form, we store the data you provide (your email address, and, if applicable, your name and your telephone number) to answer your questions. We delete the data generated in this connection once storage is no longer necessary or restrict processing if there are legal storage obligations.

(4) If we use contracted service providers for individual functions that we offer or wish to use your data for advertising purposes, we shall inform you below in detail about the respective processes. We also specify the defined criteria of the storage period.

§2 Your rights

(1) You have the following rights with respect to us concerning the personal data relating to you:

  • right to information,
  • right to rectification or erasure,
  • right to restriction of processing,
  • right to object to processing,
  • right to data portability.

(2) You also have the right to lodge a complaint with a data protection supervisory authority concerning our processing of your personal data.

§3 Collection of personal data when visiting our website

(1) When merely using the website for informational purposes, i.e. when you do not register for use of the website or transmit any other information to us, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data that we require technically in order to display our website to you and to ensure stability and security (legal basis is Art. 6 (1) (f) GDPR):

  • IP address
  • Date and time of the enquiry
  • Difference in time zone relative to Greenwich Mean Time (GMT)
  • Content of the request (specific site)
  • Access status/HTTP status code
  • Respective quantity of data transmitted
  • Website from where the request comes
  • Browser
  • Operating system and its interface
  • Language and version of the browser software.

(2) In addition to the data specified above, cookies are stored on your computer when you use our website. Cookies are small text files that are saved on your hard disk according to the browser you use which allow the party that places the cookie (in this case ourselves) to be sent certain information. Cookies cannot execute any programme or transmit viruses to your computer. They serve the purpose of making internet services more user-friendly and more effective on the whole.

(3) Use of cookies:

a) This website uses the following types of cookies, whose scope and functionality are explained below:

  • Transient cookies (see b)
  • Persistent cookies (see c).

b) Transient cookies are automatically deleted when you close your browser. These include in particular the session cookies. These save a so-called session ID with which the various enquiries by your browser are able to identify the joint meeting. In this manner, your computer can be recognised again when you return to our website. The session cookies are deleted when you log out or close the browser. c) Persistent cookies are automatically deleted in accordance with a stipulated period of time, which may differ depending upon the cookie. You can delete the cookies in the security settings of your browser at any time. d) You can configure your browser settings as you desire and for example reject acceptance of third-party cookies or all cookies. We would point out, however, that you then may not be able to use all of the functions of this website. e) We use cookies in order to be able to identify you for subsequent visits if you have an account with us. Otherwise you would have to log in again for each visit. f) The flash cookies used are not registered by your browser, but rather your flash plug-in. We continue to use HTML5 storage objects that are stored on your device. These store the required data independently of the browser used by you and do not have any automatic expiry date. If you do not want any processing of flash cookies, you have to install an appropriate add-on, e.g. “Better Privacy” for Mozilla Firefox https://addons.mozilla.org/en-GB/firefox/addon/betterprivacy/) or the Adobe Flash Killer Cookie for Google Chrome. You can prevent the use of HTML5 storage objects by using the private mode in your browser. We also recommend that you regularly delete your cookies and the browser history manually.

§4 Further functions and offerings of our website

(1) In addition to the use of our website purely for information purposes, we also offer a range of services which you can use if you are interested. For this purpose, you usually have to provide additional personal data which we use to provide the respective service and to which the aforementioned data processing principles apply.

(2) In some cases we will use external service providers to process your data. These have been carefully selected and commissioned by us, have to follow our instructions and are monitored regularly.

(3) We may also forward your personal data to third parties if we offer event participations, competitions, conclusion of contracts or similar services together with partners. You can obtain more information on this when entering your personal data or below in the offer description.

(4) If our service provider or partner is based in a country outside of the European Economic Area (EEA), we will inform you of the consequences of this circumstance in the description of the offering.

§5 Objection to or revocation of consent for the processing of your data

(1) If you have given consent for your data to be processed, you can revoke this at any time. Any such revocation will affect the permissibility of the processing of your personal data after you have given us notice of the revocation.

(2) If we base the processing of your personal data on the balancing of interests, you can object to the processing. This is the case if the processing in particular is not required for the performance of a contract with you, which is explained by us in each case in the following description of the functions. When you exercise a right to make such an objection, we ask that you explain the reasons why we should not process your personal data as performed by us. When we receive your objection with reasons, we will examine the situation and either stop or adjust the data processing or explain to you our compelling legitimate grounds for continuing the processing.

(3) You can of course object to the processing of your personal data for advertising and data analysis purposes. You can inform us of your objection to processing for advertising purposes via the following contact details:

Kleinfeld Labortechnik GmbH Everloher Str. 2 30989 Gehrden / Germany Tel.: +49 5108 9298-0 Fax: +49 5108 9298- 98 Email: info@kleinfeld-labor.com

§6 Special forms of use of our website 

Use of our web shop

(1) If you wish to place an order in our web shop, it is necessary for the conclusion of the contract that you provide us with the personal data we require to process your order. Required information for the execution of the contracts is marked separately; further information is voluntary. We process the data provided by you to process your order. For this purpose we can pass on your payment data to our house bank. The legal basis for this is Art. 6 (1) (b) GDPR.

You may voluntarily create a customer account through which we may store your data for future purchases. When you create an account under “My account”, the data you have provided will be stored revocably. All other data, including your user account, can always be deleted in the customer area.

We may also process the information you provide to inform you of other interesting products in our portfolio or to send you emails containing technical information.

(2) Due to commercial and tax regulations, we are obliged to store your address, payment and order data for a period of ten years. However, after two years we will restrict processing, i.e. your data will only be used to comply with legal obligations.

(3) To prevent unauthorised access by third parties to your personal data, especially financial data, the order process is encrypted using TLS technology.

§7 Web Analytics 

Use of Google Analytics

(1) This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses what are known as “cookies” – text files stored on your computer – for the purpose of analysing the way you use the website. The information generated by the cookies regarding your use of this website is generally transmitted to a Google server in the USA where it is stored. If IP anonymisation is activated on this website, your IP address within member states of the European Union or in other countries which are contracting parties to the Agreement on the European Economic Area is first shortened by Google. Only in exceptional cases is the full IP address transferred to a Google server in the USA and shortened there. By order of the operator of this website, Google will use this information in order to analyse your use of the website, compile reports on website activities and provide additional services related to the use of the website and the internet for the website operator.

(2) The IP address transferred by your browser in the context of Google Analytics is not combined with other data by Google.

(3) You can prevent the cookies from being stored by selecting an appropriate setting of your browser software. However, we should point out that, in this case, you may not be able to make full use of all this website’s functions. Furthermore, you can prevent the capture of data (including your IP address) generated by the cookie and related to your use of the website by Google as well as the processing of these data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en-GB.

(4) This website uses Google Analytics with the “_anonymizeIp()” extension. IP addresses are thereby shortened prior to further processing, excluding the possibility of associating them with specific persons. Insofar as a personal reference is established by the data collected about you, this is excluded immediately and the personal data are promptly erased.

(5) We use Google Analytics to analyse the use of our website and improve it regularly. The statistics we obtain allow us to improve our offering and make it more interesting for you as a user. For the exceptional cases where data with a personal reference are transmitted to the USA, Google has agreed to be bound by the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for using Google Analytics is Art. 6 (1) (f) GDPR.

(6) Information of the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of use: https://www.google.com/analytics/terms/gb.html, data protection overview: https://support.google.com/analytics/answer/6004245?hl=en, and privacy policy: https://policies.google.com/privacy?hl=en-GB&gl=de.

(7) This website also uses Google Analytics for the analysis of visitor traffic across devices by means of a user ID. You can deactivate the analysis of your usage across devices in your customer account under “My Data”, “Personal Data”.